← Back to Home

Privacy Policy

Last Updated: November 15, 2024

SneakerHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Information You Provide

• Account Information: Username and optional profile information you choose to provide
• Content: Videos, descriptions, and other content you upload to the platform
• Communications: Messages and feedback you send to us

1.2 Automatically Collected Information

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App features you use, content you view, and interaction patterns
• Performance Data: App crashes, errors, and performance metrics

1.3 Media Access

With your permission, we access your device camera and photo library to enable you to record and upload videos. We only access media files you explicitly choose to share.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Enable you to create and share content within the community
• Process in-app purchases and manage your coin balance
• Personalize your experience and show relevant content
• Communicate with you about updates, features, and support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

3.1 Public Content

Content you publish on SneakerHub (videos, descriptions, profile information) is visible to other users of the app. Please do not share sensitive personal information in your public content.

3.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud storage and hosting services
• Analytics providers
• Payment processors for in-app purchases

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account at any time through the app settings, which will remove your personal information from our active databases.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your account information through app settings
• Deletion: Delete your account and associated data
• Opt-Out: Disable certain data collection features in your device settings

7. Children's Privacy

SneakerHub is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using SneakerHub, you consent to such transfers.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of SneakerHub after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@sneakerhub.com

By using SneakerHub, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.